AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools.

• License: Shareware
• Language: English
• Release: 2005-06-20
• Size: 1 Mb
• Cost: 18.95 $

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

• License: Freeware
• Language: English
• Release: 2007-02-19
• Size: 9 Mb
• Cost: Free

Full-featured, high-performance 123 Flash Chat can integrate db( Postnuke, phpbb, phpnuke, vbulletin, Invision...) It's text+ Video chat with customizable look, can be moderated and secure, AD banner& low port supported. Predefined messages stored. It offers easy installation on all major OS. It's a fast, affordable real-time chat. It's perfect for chat events, collaborative work sessions, online meetings, dating sites and customer live support.

• License: Shareware
• Language: English, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Czech, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Other, Polish, Portuguese, Russian, Spanish, Turkish
• Release: 2006-10-30
• Size: 19 Mb
• Cost: 199.00 $

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

• License: Commercial
• Language: English
• Release: 2006-03-30
• Size: 6 Mb
• Cost: 200.00 $

Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer etc. Free trial.

• License: Shareware
• Language: English
• Release: 2005-12-15
• Size: 478 Kb
• Cost: 8.99 $

U5Me enables you to create your live chat button in any forums, blogs, auction sites, your own site and resume. Any Internet users can chat with you by visiting your u5me url. You can offer live chat, live help and live support for website visitors or internet users. It is a self promotion tool and convenient instant messenger solution.

• License: Freeware
• Language: English
• Release: 2008-01-01
• Size: 700 B
• Cost: Free

reduce support and service costs. Whether you are a small business, or a Fortune 500 company, Velaro has the live support product, experience, and reliability you need to be successful. Velaro consistently maintains 99.98% or better uptime. We are the most reliable live help provider on the market, guaranteed.

• License: Shareware
• Language: English
• Release: 2007-08-01
• Size: 6 Mb
• Cost: 19.95 $

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.

• License: Commercial
• Language: English
• Release: 2006-10-23
• Size: 10 Mb
• Cost: 175.00 $

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

• License: Demo
• Language: English, German, Spanish
• Release: 2006-11-20
• Size: 15 Mb
• Cost: 630.00 $

Website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, SSL encrypted chats, visitor's geo location, referrer and more. Browser-based and Windows operator client. Fully customizable chat window to fit your website design. No plug-ins or software installation required on customer's side. Easy to setup, easy to use. Fully functional 10-day free trial.

• License: Shareware
• Language: English
• Release: 2006-10-26
• Size: 4 Mb
• Cost: 15.00 $

LivehelpGenie is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivilty, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at http://www.livehelpgenie.com/en/trial.php

• License: Commercial
• Language: English
• Release: 2007-03-16
• Size: 2 Mb
• Cost: Free

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

• License: Demo
• Language: English
• Release: 2002-07-17
• Size: 437 Kb
• Cost: 49.00 $

123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. The advantage of 123 Live Help is that its chat clients are created by the cut-edge technology of flash and the communication can be completely web-based! It's Java chat server& flash live chat client with cheap price.

• License: Shareware
• Language: English, ChineseSimplified
• Release: 2005-07-27
• Size: 16 Mb
• Cost: 399.00 $

Cute Chat is a full-featured ASP.NET chat program. It's a fast, easy and affordable way to host and manage real-time communication. Cute Chat allows you to organize chat-events, collaborative work sessions or online meetings. It's a fast, easy and affordable.No page refreshes.No special ActiveX Controls needed.Multi-room capability.Direct Log In Mechanism.High reliability, scalability and high load.Bad Word Filter.Private Chat.Kick.ban.

• License: Commercial
• Language: English
• Release: 2006-07-31
• Size: 3 Mb
• Cost: 199.00 $

Chat4Support enables you to live chat with website visitors, monitor site traffic, and analyze website visitors activities,including their search engine and keyword usage. It can help find out hot prospects visiting your website and chat with them in real-time. Visitors to your website simply click a Chat4Support button and are connected with one of your representatives. The knowledge base allows you to send prepared solution instantly.

• License: Freeware
• Language: English
• Release: 2007-01-28
• Size: 2 Mb
• Cost: Free

LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.

• License: Commercial
• Language: English, Polish
• Release: 2006-09-08
• Size: 4 Mb
• Cost: 33.00 $

VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. It provides sound notification everytime a visitor arrives or leaves. You should sign up for an account(trial account available) to use this software as an operator.

• License: Shareware
• Language: English
• Release: 2003-07-14
• Size: 51 Kb
• Cost: 16.95 $

SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. SightMax has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Chat Conferencing and Operator 'Coaching', Operator Initiated Chat, Secure Chats, Canned Responses, Co-Browse and more...

• License: Demo
• Language: English
• Release: 2005-11-28
• Size: 35 Mb
• Cost: 299.00 $

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.

• License: Freeware
• Language: English
• Release: 2005-05-24
• Size: 4 Mb
• Cost: Free

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.

• License: Freeware
• Language: English
• Release: 2006-07-25
• Size: 4 Mb
• Cost: Free